DOCUMENT:Q198652 17-APR-1999 [sms] TITLE :SMS: Administrator Console Fails to Load and Reports WBEM Error PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbWBEM kbsms200 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When trying to start the SMS Administrator Console, an error may be encountered containing the following information: MMCAdminUI WBEM Error: (Error executing query (T_WbemSyncQueryToContainer)) Error : WBEM_E_FAILED Operation: ExecQuery ParameterInfo: select SiteCode, SiteName from SMS_Site where ReportingSiteCode="" Error Description: SQL Err>> #10025 Sev 9: Possible network error: Write to SQL Server Failed. ConnectionWrite (GetOverLappedResult()). NEXT: SQL Err>> #10005 Sev 1: DBPROCESS is dead or not enabled. (null) <><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><> CAUSE ===== This error message can be caused by the SQL Server being out of available user connections. WORKAROUND ========== To resolve this problem, increase the number of SQL Server user connections. To do this, perform the following steps: 1. Start SQL Server Enterprise Manager. 2. Right-click the SQL Server server name and click Configure on the shortcut menu. 3. In the Server Configuration/Options dialog box, scroll to the User Connections entry and increase the number of connections in the Current column. After making this change, you must stop and start the SQL Server service for the change to take effect. You can stop and start the service through the SQL Server Service Manager, Control Panel Services, or the command line with the "net stop mssqlserver" and "net start mssqlserver" commands. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. Additional query words: prodsms ====================================================================== Keywords : kbWBEM kbsms200 Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.