DOCUMENT:Q198717 27-JUL-2001 [sms] TITLE :SMS: Client Requirements for Remote Control PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbRemote kbsms200 kbRemoteProg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SUMMARY ======= Several steps must be taken to prepare clients for Remote Tools. Remote Tools can only be installed on the following clients: Microsoft Windows NT 3.51, Windows NT 4.0, Windows 2000, Windows 95, Windows 98, Windows for Workgroups, or Windows 3.11. These clients must be a discovered resource in the Systems Management Server site, and must have the core client components installed on them. MORE INFORMATION ================ Because Remote Tools are a client component that is not installed by default, the Remote Tools Client Agent, under Client Agents, must be set to "Enable remote tools on clients". A valid client installation method must already be in place and working. Note that during installation, when you initially enable remote tools on a client in the Client Agents section, Microsoft recommends that you review the options that are selected on the Advanced tab. These options cannot be changed later. When changes are made on the Advanced tab, they are not propagated to clients that already have the Remote Tools installed. IMPORTANT: You must be careful that you set these options correctly for the site, before you enable Remote Tools. Additional query words: prodsms rc32 ====================================================================== Keywords : kbRemote kbsms200 kbRemoteProg Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.