DOCUMENT:Q199303 11-JUN-2002 [winnt] TITLE :Explorer Draws Default Icon for Shortcuts over Slow Link PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SYMPTOMS ======== In Windows Explorer, a shortcut to a file on a remote server is displayed as a default icon, rather than its registered file type. CAUSE ===== This problem occurs if there are large numbers of shares on the remote server and the links between the two servers are slow, for example, with RAS connections. When you double-click any one of these default icons, it will not open. Windows Explorer acquires the icon asychronously, and will abandon this operation after a time-out value. RESOLUTION ========== WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To resolve this issue, create the following registry entry: 1. Start Registry Editor (Regedt32.exe). 2. Locate the following key in the registry: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ NOTE: The above registry key is one path; it has been wrapped for readability. 3. On the Edit menu, click Add Value, and then add the following registry value: Value Name: NetLinkTimeout Data Type: REG_DWORD Value: 7500 (milliseconds) 4. Quit Registry Editor. You may set it to a larger value, such as 9,000 (9 seconds). If it still fails, increase this value by 1,000 each time. The drop target icon is also changed to this time-out value; by default, it is 1 second. ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.