DOCUMENT:Q199352 11-JUN-2002 [winnt] TITLE :Err Msg: At Least One Service or Driver Failed During System... PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SYMPTOMS ======== When you start your computer, you may receive the following error message: At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details. CAUSE ===== This behavior can occur if the NetBios data value is missing from the registry. RESOLUTION ========== WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To resolve this behavior, use Registry Editor to add the "NetBios" (without the quotation marks) data value to the DependOnService multi-string value in the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Messenger The DependOnService multi-string value should include the LanmanWorkstation and NetBios data values. NOTE: The DependOnService multi-string value is displayed as a hexadecimal number when you use Regedit.exe, and as a REG_MULTI_SZ value when you use Regedt32.exe. Therefore, you should use Regedt32.exe to add the NetBios data value. MORE INFORMATION ================ When you check the Services tool in Control Panel, you may find that the Messenger service is started and networking is functional. However, Event Viewer may display the following error message: Event ID 7022 Source: Service Control Manager Description: The Messenger Service hung on startup ====================================================================== Keywords : kberrmsg Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.