DOCUMENT:Q200620 10-APR-1999 [sms] TITLE :SMSINST: Office 4.3 Uninstall Leaves Files and Folders Behind PRODUCT :Microsoft Systems Management Server PROD/VER:WINDOWS:1.0,2.0 OPER/SYS: KEYWORDS:kbsmsInst ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server Installer versions 1.0, 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you remove Microsoft Office 4.3, some files or folders may be left on the computer. CAUSE ===== All of the Office 4.3 programs can create files after you install the software. These files will not be in the Install.log file and therefore will not be removed when you uninstall the software. Also, any directory containing such files will not be removed. An example of this would be the Normal.dot and the Winword.opt files that Microsoft Word creates the first time that it is run. Another example is a document that was saved in any of the Office directories. This behavior is by design to prevent data files from being deleted when you remove the software. Additional query words: smsinst msoffice prodsms ====================================================================== Keywords : kbsmsInst Technology : kbSMSSearch kbSMSI100 kbSMSI200 Version : WINDOWS:1.0,2.0 Issue type : kbprb Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.