DOCUMENT:Q207416 16-NOV-2000 [sms] TITLE :SMS: Distribution Manager Does Not Process a New Package PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 OPER/SYS: KEYWORDS:kbsms200 kbPackage kbSoftwareDist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The Systems Management Server (SMS) Distribution Manager may not process the source files for a Software Distribution package as expected; in this scenario, the Distmgr.log file may log the following error: Error 32: The process cannot access the file because it is being used by another process. CAUSE ===== This behavior can occur if the directory chosen for the source is frequently used by the system or other applications -- for example, the TEMP directory. If the source directory is being used by another program or process, the source files for the package may become locked, thereby preventing the Distribution Manager from gaining access to the file. This behavior can also occur if a file window (using My Computer) or Microsoft Windows Explorer is currently viewing the directory. WORKAROUND ========== To work around this issue, ensure that the source directory is not in use when you create the package. Also, create a separate source and ensure that all source files for the new package are copied to that directory. SMS considers all files and sub-folders within this location to be source files for the package. MORE INFORMATION ================ Log entries in the Distmgr.log and status messages in the Distribution Manager component status node of the Administrator console indicate the number of retries already attempted and the latest status of the operation. Distribution Manager retries the operation if it triggers an error 32. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbPackage kbSoftwareDist Technology : kbSMSSearch kbSMS200 Version : :2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.