DOCUMENT:Q210202 27-OCT-2000 [sms] TITLE :SMS: Software Metering Servers Not Balancing Licenses Correctly PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbsms kbsms200 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You are running more than one software metering server and licenses are not being balanced correctly. This article describes how you can identify the problem area. MORE INFORMATION ================ Items to Check If Licenses Are Not Being Correctly Balanced ----------------------------------------------------------- - Is the schedule configured appropriately? If the scheduled balancing is set too far apart, there may be servers with too many available licenses and other servers without any available licenses. You can check to see what the trend is in the log of historical activities, and then set the schedule accordingly. - Does the License Metering component have access to all software metering servers? License Metering connects to each server through Open Database Connectivity (ODBC) and queries each server for its minimum license number and buffer from the reserve pool. License balancing then occurs between servers based on the procured information (LICSRVC.log). - Does License Metering have to do license balancing too often, which indicates that there are too many clients that need an application license for too many applications at once? If License Metering is constantly dealing with instant license balancing, scheduled license balancing and general response speed will suffer. A study of the historical trend in license balancing and user callbacks will help you in designing the system to ensure that License Metering is not constantly distributing licenses on demand from low-activity to high-activity servers. Additional query words: prodsms ====================================================================== Keywords : kbsms kbsms200 Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.