DOCUMENT:Q213027 22-MAR-2001 [sms] TITLE :SMSINST: SMS Installer Is Unable to Display a Wait Message PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 OPER/SYS: KEYWORDS:kbinterop kbClient kbConfig kbsms200 kbsms200bug kbAdvertisement kbPackage kbsmsInst kb ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server Installer version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If a Microsoft Systems Management Server (SMS) Installer script includes an operation that requires an extended period of time to run, SMS may appear to stop responding while this operation is taking place. No message box appears to inform the user that the operation is running and to wait until it has been completed. CAUSE ===== In SMS Installer, there are currently no script items available that can be used to display a message box on the screen while another operation is being performed. WORKAROUND ========== To work around this issue, follow these steps: 1. Use a graphics editor to create a bitmap image of the message dialog box that can be displayed during the operation. 2. Use a graphics editor to create another bitmap image with the same dimensions of (or smaller than) your message dialog box, and with the previous message removed. 3. Use SMS Installer's Script Editor to insert a Display Graphic action at the beginning of any script block that requires an extended period of time to run. 4. Edit this script item to display your message dialog box. 5. Insert a Display Graphic item at the end of the script block, this time specifying your second graphic image. MORE INFORMATION ================ SMS Installer does not provide a script item to display a dialog box that can be displayed and removed at the script editor's discretion. The Display Message action is not effective in this scenario because it pauses the script until the user clicks Yes, No, or Cancel. Additional query words: prodsms ====================================================================== Keywords : kbinterop kbClient kbConfig kbsms200 kbsms200bug kbAdvertisement kbPackage kbsmsInst kbsmsUtil kbSoftwareDist smsinst Technology : kbSMSSearch kbSMSI200 Version : :2.0 Issue type : kbprb Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.