DOCUMENT:Q215079 14-NOV-2000 [sms] TITLE :SMS: Unable to Establish Remote Connection to IPX Client PRODUCT :Microsoft Systems Management Server PROD/VER::2.0,2.0 SP1,2.0 SP2 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to establish a remote chat session from a Microsoft Systems Management Server (SMS) site to a Microsoft Windows for Workgroups client running the Internetwork Packet Exchange (IPX) protocol, the connection does not complete and the remote session window is terminated. CAUSE ===== This behavior can occur with the Microsoft Internetwork Packet Exchange/Sequenced Packet Exchange (IPX/SPX) protocol stack. WORKAROUND ========== To work around this issue, use the TCP/IP protocol. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Systems Management Server version 2.0. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug Technology : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 Version : :2.0,2.0 SP1,2.0 SP2 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.