DOCUMENT:Q217023 11-JUN-2002 [winnt] TITLE :Event ID 5701 Starting Netlogon on Domain Controller PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SYMPTOMS ======== While starting the Netlogon service on a domain controller, the service fails with an error 5701. There is also an event logged to the Event Log: Netlogon Event ID 5701: The Netlogon service failed to update the domain trust list. The following error occurred: There are currently no logon servers to validate the logon request. CAUSE ===== The result of running out of buffer space in the NetBT datagram buffer may be one cause of this error. RESOLUTION ========== WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To resolve this issue, increase MaxDgramBuffering from 128 KB to 256 KB. 1. Start Registry Editor (Regedt32.exe). 2. Locate the following key in the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters 3. On the Edit menu, click Add Value, and then add the following registry value: Value Name: MaxDgramBuffering Data Type: REG_DWORD Value: 0x40000 4. Quit Registry Editor. MORE INFORMATION ================ MaxDgramBuffering ----------------- Key: Netbt\Parameters Value Type: REG_DWORD - Count of bytes Valid Range: 0 - 0xFFFFFFFF Default: 0x20000 (128 KB) Description: This parameter specifies the maximum amount of memory that NetBT will dynamically allocate for all outstanding datagram sends. After this limit is reached, further sends will fail due to insufficient resources. Additional query words: 5701 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.