DOCUMENT:Q219362 07-SEP-2001 [winnt] TITLE :Using SNA Server Print Server and LPR Degrades Performance PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbnetwork kbprint kbWinNT400sp5fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Microsoft SNA Server Print Server feature on a Windows NT-based computer that is configured to use the line printer remote (LPR) print service, you may experience slow computer performance and your computer may stop responding (hang). CAUSE ===== This issue occurs because there is a memory leak in the remote print server service. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows NT. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 5. Additional query words: ====================================================================== Keywords : kbnetwork kbprint kbWinNT400sp5fix Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.