DOCUMENT:Q219365 16-MAY-2002 [winnt] TITLE :Free Disk Space Error When Attempting to Install SP4 PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0,4.0 SP4 OPER/SYS: KEYWORDS:kbWinNT400sp5fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 4.0, 4.0 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install Windows NT 4.0 Service Pack 4 (SP4), the following error message may be displayed: Service Pack Setup Error You do not have enough free disk space to install the Service Pack. The Service Pack requires 40 MB, or 80 MB if you choose to also backup files for uninstall. This error message may be displayed even though the computer has the amount of free space on its boot partition that the message indicates is not present. CAUSE ===== This behavior occurs because SP4 may require up to 60 MB of free disk space, or 120 MB if you choose to also backup files for uninstallation. RESOLUTION ========== To resolve this problem, increase the amount of free disk space in the partition where Windows NT is installed to at least 60 MB (if you do not want to create an uninstallation folder), or to 120 MB (if you want to create an uninstallation folder). This problem does not occur in Windows NT 4.0 Service Pack 5. To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT 4.0 SP4. This problem was first corrected in Windows NT 4.0 Service Pack 5. Additional query words: ====================================================================== Keywords : kbWinNT400sp5fix Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400sp4 kbWinNTS400search kbWinNTS400 Version : winnt:4.0,4.0 SP4 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.