DOCUMENT:Q220605 20-MAY-2002 [winnt] TITLE :Stop 0x0000000A Caused by Malformed File Write Request PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4 OPER/SYS: KEYWORDS:kberrmsg kbWinNT400sp5fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 - Microsoft Windows NT Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 - Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4 - Microsoft Windows NT Server versions 4.0, 4.0 SP4, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When a file write request is processed by the Windows NT local file system and bypasses the NTFS redirector, your computer may stop responding (hang) and display the following error message: STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL RESOLUTION ========== To resolve this problem, obtain the latest service pack for Microsoft Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to: - http://www.microsoft.com/windows/servicepacks/ -or- - Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 5. Additional query words: ====================================================================== Keywords : kberrmsg kbWinNT400sp5fix Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTW400sp3 kbWinNTW400sp2 kbWinNTW400sp1 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp4 kbWinNTSEnt400 kbWinNTS400sp4 kbWinNTS400sp3 kbWinNTS400sp2 kbWinNTS400sp1 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServ400sp4 kbNTTermServSearch Version : winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.