DOCUMENT:Q222956 08-MAY-2002 [winnt] TITLE :AV When Adding Demand-dial Interfaces in RRAS Admin PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbWinNT400sp5fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0, on platform(s): - the hardware: DEC Alpha - the hardware: Intel x86 ------------------------------------------------------------------------------- SYMPTOMS ======== When you add demand-dial interfaces in the Microsoft Routing and RAS Administrator tool, a c0000005 access violation error message may be displayed in the Mprapi.dll module. CAUSE ===== This problem occurs after you create demand-dial interfaces where the option to create a local user was selected. This problem may appear after an undetermined number of connections. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5. Additional query words: RRAS DOD ====================================================================== Keywords : kbWinNT400sp5fix Technology : kbAudDeveloper kbRRASNTSearch Version : winnt:4.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.