DOCUMENT:Q223138 06-AUG-2002 [sms] TITLE :SMS: Client Service Error 1314: Fails to Start SMSAPM32 PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug kbAppMan ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When installing the Systems Management Server 2.0 client on a domain controller, the Systems Management Server Client Service (clisvcl) may fail to start SMSAPM32, and log the following error in the Clisvc.log file: ***ERROR: Unable to launch "C:\WINNT.SRV\MS\SMS\clicomp\apa\Bin\smsapm32.exe " - Error : 1314 Because SMSAPM32 cannot be started, the installation of optional components such as hardware or software inventory cannot be completed. A temporary workaround is to use Windows NT Server 4.0 User Manager for Domains to manually apply the 'increase quotas' privilege to the Systems Management Server Client Token Account and all the Systems Management Server Client Service accounts for each domain controller. CAUSE ===== The 'increase quotas' privilege is missing from the Systems Management Server Client Service account SMS&_ and the Systems Management Server Client Token account SMSCliToknAcct&. WORKAROUND ========== To resolve this problem, obtain the latest service pack for Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q236325 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack STATUS ====== Microsoft has confirmed that this is a problem in Systems Management Server 2.0. This problem was first corrected in Systems Management Server 2.0 Service Pack Service Pack 1. Additional query words: prodsms dc pdc bdc primary backup ====================================================================== Keywords : kbsms200 kbsms200bug kbAppMan Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.