DOCUMENT:Q224499 30-APR-1999 [winnt] TITLE :SBS Modem Unavailable if Clients Do Not Disconnect PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0,4.0a,4.5 OPER/SYS: KEYWORDS:kbnetwork kbtool kbui ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft BackOffice Small Business Server versions 4.0, 4.0a, 4.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to use a Small Business Server (SBS) modem by using Modem Sharing on your client computer, you may be unable to do so. CAUSE ===== This issue can occur if another modem-sharing client computer is using the SBS modem. Client computers that dial out by using the SBS modem are permitted exclusive use of the modem, and this prevents other users from using the same modem. Note that this issue can occur if a user does not explicitly disconnect from the server or quit the communication-related program that uses the shared modem. RESOLUTION ========== To resolve this issue, clients that use the SBS modem must disconnect from the SBS modem or communication-related program that uses the shared modem. Additional query words: smallbiz bos bof ====================================================================== Keywords : kbnetwork kbtool kbui Technology : kbAudDeveloper kbSBServSearch kbSBServ400 kbSBServ400a kbSBServ450 Version : winnt:4.0,4.0a,4.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.