DOCUMENT:Q225095 08-MAY-2002 [winnt] TITLE :Spooler Rollup Fix to Address Memory Leaks PRODUCT :Microsoft Windows NT PROD/VER::4.0 SP4 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== The spooler service may leak private bytes and handles. CAUSE ===== This rollup fix was backported from fixes made in the Windows NT 4.0 version. For additional information about Win32spl.dll, please see the following article in the Microsoft Knowledge Base: Q224345 Spooler Service May Leak Private Bytes Attempting to Close a Remote Printer For additional information about Lprmon.dll, please see the following article in the Microsoft Knowledge Base: Q223791 Spooler Service LPR Monitor Leaks Memory With Each Event 2004 Error For additional information about Localspl.dll, please see the following article in the Microsoft Knowledge Base: Q223863 Spooler Service May Leak Memory Attempting to Close Print Processor RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time Size File name Platform ----------------------------------------------------- 03/31/99 08:00P 145,168 Localspl.dll x86 03/17/99 06:33P 21,776 Lprmon.dll x86 03/11/99 05:21P 79,120 Win32spl.dll x86 NOTE: The server must be running Windows NT 4.0 Service Pack 4 or later to install these hotfixes. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT 4.0. MORE INFORMATION ================ The following article refers to an RPC hotfix that is not specific to the Spooler service, but should should also be considered. Q225094 RPC Named Pipe Server Application Encounters Invalid Handle Exceptions Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400sp4 kbWinNTS400search Version : :4.0 SP4 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.