DOCUMENT:Q226873 27-OCT-2000 [sms] TITLE :SMS: Group Permissions Fail if Group Name Contain Extended Char. PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbsms kbsms200 kbsms200bug kbsmsMeter ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Within the Software Metering tool: 1. Resource manager imports group names with lowercase extended characters if the import is completed shortly after site installation. 2. Group permissions do not function when the accounts are in the system with lowercase extended characters. WORKAROUND ========== To work around this problem, you should take these precautions: - Enter groups manually, all converted to uppercase. - Wait 4 hours before importing resources. - Create custom groups with all uppercase names, no extended characters in each domain. - Do not create the same group name in any two domains. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: prodsms ====================================================================== Keywords : kbsms kbsms200 kbsms200bug kbsmsMeter Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.