DOCUMENT:Q227797 31-MAY-2001 [sms] TITLE :Offline Logon Servers Continue to Show Errors in Site Status PRODUCT :Microsoft Systems Management Server PROD/VER::1.2,2.0 OPER/SYS: KEYWORDS:kbnetwork kbtool kbConfig kbsms200 kbsms200bug kbsms120 kbsms120bug kbsms200preSP3fix k ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.2, 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If a domain controller is renamed or taken offline in Systems Management Server (SMS) 2.0 while it is performing as a logon point, it may continue to log numerous error messages in the Site System Status. These errors are related to the inability of the site server to communicate with the non-existent server. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack WORKAROUND ========== To work around this problem, remove the server's machine account from the domain by using the Server Manager utility. After 7 days of not being able to contact the server, the Microsoft Windows NT Logon Server Manager component on the site server should remove all references to this computer. In some cases, the server might retain an "SMS component server" status even though there are no site system components assigned to it. If this occurs, you may delete the server from the Site Systems folder under Site Settings in the SMS Administrator tool. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 3. Additional query words: prodsms ntlogon logon server manager ====================================================================== Keywords : kbnetwork kbtool kbConfig kbsms200 kbsms200bug kbsms120 kbsms120bug kbsms200preSP3fix kbsms200SP3fix Technology : kbSMSSearch kbSMS120 kbSMS200 Version : :1.2,2.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.