DOCUMENT:Q229895 10-AUG-2001 [winnt] TITLE :Err Msg: Setup Was Unable to Copy the Following File Cdrom.sys PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbenv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start an unattended installation of Windows NT 4.0 from an MS-DOS prompt, you may receive the following error message: Setup was unable to copy the following file, cdrom.sys. Also, in MS-DOS mode you may not be able to create or manipulate any file called Cdrom.sys. CAUSE ===== This problem can occur if you load ATAPI Real Mode CD-ROM driver in the Config.sys file. RESOLUTION ========== To resolve this problem, edit the Config.sys file. To do this, follow these steps: 1. At the MS-DOS prompt, type "edit config.sys" (without the quotation marks), and then press ENTER. 2. Find the Device= line that contains the ATAPI Real Mode CD-ROM driver. 3. Edit the line so the /D: switch does not contain the word value "cdrom." For example change the following line from Device= /d:cdrom to Device= /d:test1 where is the path and file name of your CD-ROM driver. Additional query words: msdos cdrom.sys cdrom unattend install nt 4.0 ====================================================================== Keywords : kbenv Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.