DOCUMENT:Q231223 31-JAN-2002 [sms] TITLE :SMS: Remote Tools Command Line Tool Fails with Valid IPX No. PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You use the Remote.exe command line tool to try to start a remote control session with an IPX client, and you receive the following error message: Security rights to run Remote Tools on this client have been denied. CAUSE ===== You have omitted the extraneous zeroes that appear as the first part of the client?s IPX network address. WORKAROUND ========== To work around this problem, you must supply all of the leading zeroes for the client's IPX network address. You should take note of the network address, which will be similar to "00000000:0050BAD49253." Type the following command but replace the network address with that of your client computer. "remote.exe 1 00000000:0050BAD49253" (without the quotation marks) STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Systems Management Server version 2.0. MORE INFORMATION ================ For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q201793 Version 2.0 Remote Control Command Line Options Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug Technology : kbSMSSearch kbSMS200 Version : :2.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.