DOCUMENT:Q232985 11-JUL-1999 [iis] TITLE :Remotely Administering IIS 4.0 with MMC Returns Access Denied PRODUCT :Internet Information Server PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to connect remotely to a computer running IIS 4.0 with the MMC, the following error message occurs: Unable to administer the FTP service on computername because the following error occurred: Access is denied. When you click the OK button again, the same message appears and no connection is made. CAUSE ===== Distributed COM has been disabled on the remote IIS computer. RESOLUTION ========== On the remote IIS computer, click Start, click Run, type "dcomcnfg" (without the quotation marks), and then click OK. On the Default Properties tab, select Enable Distributed COM on this computer. Additional query words: ====================================================================== Keywords : Technology : kbiisSearch kbiis400 Version : winnt:4.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.