DOCUMENT:Q233490  10-AUG-2001  [winnt]
TITLE   :Access Violation When Using Multi-Protocol Router Function Calls
PRODUCT :Microsoft Windows NT
PROD/VER:winnt:4.0,4.5
OPER/SYS:
KEYWORDS:kbnetwork kbWinNT400sp5fix

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The information in this article applies to:

 - Microsoft BackOffice Server 4.5 
 - Microsoft Windows NT Server version 4.0 
 - Microsoft Windows NT Server, Enterprise Edition version 4.0 
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SYMPTOMS
========

When you use the MprConfigServerBackup() and MprConfigServerRestore() functions
from the Microsoft Multi-Protocol Router API on a computer running Window NT
that has Microsoft Routing and Remote Access Upgrade for Windows NT 4.0 Server
Hotfix Pack 3.0, you may receive an error message that an access violation
exception has occurred.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:

   Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Windows NT 4.0 Service Pack 5.

MORE INFORMATION
================

For additional information about Microsoft Routing and Remote Access Upgrade for
Windows NT 4.0 Server Hotfix Pack 3.0, please see the following article in the
Microsoft Knowledge Base:

   Q189594 RRAS Upgrade for WinNT Server 4.0 Hotfix Pack 3.0 Release Notes

Additional query words:

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Keywords          : kbnetwork kbWinNT400sp5fix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbAudDeveloper kbBackOfficeSearch kbBackOfficeServ450
Version           : winnt:4.0,4.5
Issue type        : kbbug
Solution Type     : kbfix

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