DOCUMENT:Q234750 06-AUG-2002 [sms] TITLE :SMS: Pentium Processor Speed Incorrectly Reported PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbsms120 kbsms120bug kbInventorykbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== Systems Management Server client computers running Microsoft Windows NT may report Pentium processor speeds incorrectly. For example, a Pentium 200-megahertz (MHz) processor may be reported as a 198-MHz or 199-MHz processor. CAUSE ===== This issue occurs because the processor normalization code that determines the processor speed does not identify Pentium processors faster than 166 MHz. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English language version of this software update should have the following file attributes or later: Date Time Size File name Platform ----------------------------------------------------- 06/10/99 12:55a 866,576 INV32CLI.exe Alpha 06/10/99 12:56a 883,472 InvWin32.exe Alpha 06/10/99 12:46a 19,584 GETCOMP.exe x86 06/10/99 12:54a 283,104 INV32CLI.exe x86 06/10/99 12:54a 296,368 INVWIN32.exe x86 06/10/99 12:46a 14,588 OS2BIOS.exe x86 This hotfix should be applied on a Windows NT 4.0 Service Pack 4 site server. It does not work with Service Pack 3. NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. MORE INFORMATION ================ The value that Systems Management Server queries is located in the following registry key: HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System\CentralProcessor\0\~MHz When the speed is faster than 166 MHz (0xA6), the value is directly reported (no normalization). The hotfix adds support for 200, 233, 266 and 300-MHz Pentium, 166-MHz Pentium Pro and 450-MHz Pentium II versions. For 16-bit clients it adds support for 266 and 300-MHz Pentium, 166-MHz Pentium Pro and 450-MHz Pentium II cpu versions. To install the hotfix, follow these steps: 1. Stop the SMS Executive and the SMS Inventory Agent services on the site server. 2. In the \Site.srv\.bin directory on the site server, replace the file Invwin32.exe with the version obtained from the hotfix. 3. In the \Site.srv\Maincfg.box\Client.src\x86.bin directory on the site server, replace the Os2bios.exe, Inv32cli.exe, Invwin32.exe and Getcomp.exe files with the versions obtained from the hotfix. 4. In the \Site.srv\Maincfg.box\Client.src\Alpha.bin directory on the site server, replace the Inv32cli.exe and Invwin32.exe files with the versions obtained from the hotfix. 5. Restart the SMS Executive and SMS Inventory Agent services on the site server. Maintenance Manager will propagate the changed files to the logon servers. To update the clients, either manually run Upgrade.bat on each client or click the article number below to view the article in the Microsoft Knowledge Base: Q166771 SMS: How to Force Site-Wide Client Updates Additional query words: prodsms ====================================================================== Keywords : kbsms120 kbsms120bug kbInventory kbfixlist Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.