DOCUMENT:Q235767 11-JUL-1999 [sms] TITLE :SMS: Programs Fail to Run From a Package Subdirectory PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Microsoft's Systems Management Server version 2.0 offers an administrator the option of browsing to the location where the source files are when creating packages. When an administrator uses the browse button and traverses the directory structure to the source file, a bad source path will be created if any of the directory names contain at least two words with a space between them. Normally, an administrator would surround the directory name with double quotes in order to let the Operating System know that this is the name of a single directory. An example of this might be: x:\WINNT\Software\Source Files The directory SOURCE FILES would cause a problem if the Administrator did not catch this and add double quotes around the directory name. Once the Administrator caught the omission, the path would appear like the following: x:\WINNT\Software\"Source Files" When the Administrator confirms the source path in the Admin Console, it would be correct on appearance based on what the Windows Explorer might display. The system would not automatically surround the directory name with double quotes. When the instruction file is called to execute the package an Advertisement and the source path run, this would generate a failure since the path in the Instruction file would be incorrect. This issue is more likely to arise in an environment running Windows 2000 since the number of paths with spaces is dramatically increased from that of Windows NT Server 4.0. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 2.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ Errors for this type of problem would normally appear within the Smsapm32.log file on the client computer. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.