DOCUMENT:Q235932  04-APR-2000  [sna]
TITLE   :FIX: Memory Exception Receiving Messages from AS400
PRODUCT :Microsoft SNA Server
PROD/VER::
OPER/SYS:
KEYWORDS:kbMSMQ kbMSMQ100 kbMSMQ100bug kbMSMQ100fix kbGrpDSPlatform kbDSupport kbMQSeriesBridge

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - MSMQ - MQSeries Bridge 
-------------------------------------------------------------------------------

SYMPTOMS
========

Microsoft Message Queue (MSMQ) messages sent from AS400 result in event log
errors indicating memory exception.

CAUSE
=====

The bridge attempts to receive messages starting with a zero length buffer. This
should result in a error that is handled by the bridge and returns the size of
the required buffer. The bridge should then allocate an appropriate size buffer
and receives the message. However, the AS400 is not sending a valid length when
you first perform do MQGET with a zero length buffer. Instead it is returning an
extremely large value that is greater than the size of available memory. This
only happens when first receiving messages from the queue after initialization
and when the size of the received message is less than 112 bytes.

RESOLUTION
==========

The bridge code was changed to use a minimum of 1024 bytes when calling MQGET.

STATUS
======

Microsoft has confirmed this to be a problem in SNA Server version 4.0. This
problem has been corrected in the latest U.S. service pack for SNA Server
version 4.0. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
Fixed in SNA Server Version 4.0 SP3

MORE INFORMATION
================

The event log will indicate a memory exception as shown in this sample log
entry:

   d:\Program Files\MSMQ-MQSeries Bridge\Q2QGW.EXE (thread 300) ->
   Q2FD_Thread: Error in e:\vss\falconmq\wing\q2q\q2qgw\q2qgw.cpp (), line 113
   (compiled 18:43:49 on Dec 17 1998)
   <<Passing it on>>
   CQ2QChannel::Run: Error in e:\vss\falconmq\wing\q2q\q2qgw\q2qchnls.cpp (), line 206
   (compiled 18:43:24 on Dec 17 1998)
   <<Passing it on>>
   CQ2QChannelQ2FD::MsgPipeQ2FD::MoveBatch: Error in
   e:\vss\falconmq\wing\q2q\q2qgw\q2qchnls.cpp ()
   <<Passing it on>>
   CQ2QMQSeriesR::Receive: Error in e:\vss\falconmq\wing\q2q\q2qgw\q2qmqsr.cpp
   (from ), line 778
   (compiled 18:43:52 on Dec 17 1998)
   <<Passing it on>>
   CQ2QMsgQ::Buf: Error in e:\vss\falconmq\wing\q2q\q2qgw\q2qcmsg.cpp (from) , line 621
   (compiled 18:43:31 on Dec 17 1998)
   <<Memory exception>>

Additional query words: msmq bridge memory error

======================================================================
Keywords          : kbMSMQ kbMSMQ100 kbMSMQ100bug kbMSMQ100fix kbGrpDSPlatform kbDSupport kbMQSeriesBridge 
Technology        : kbAudDeveloper kbMSMQSearch kbMSMQ100
Version           : :
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2000.