DOCUMENT:Q237755 11-DEC-2001 [winnt] TITLE :INF Error Message After Internet Explorer 4.01 SP2 Installation PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 SP4 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 SP4, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== After you apply Windows NT 4.0 Service Pack 4 and install Microsoft Internet Explorer 4.01 Service Pack 2 on a computer running Windows NT Server 4.0, Terminal Server Edition, a user may receive the following error message when logging on for the first time: Advanced INF install. INF install failure. Reason: Access is denied. In addition, the Personalized Settings box in the upper left corner of the screen may contain the following message: Setting up personalized settings for: Microsoft FrontPage Express After the user clicks OK to continue, the personalized settings process continues and the user's desktop is displayed. RESOLUTION ========== To resolve this problem, modify the NTFS file permissions of the Fpxpress.ini file to allow at least the Everyone group to change permissions: 1. Start Windows NT Explorer and locate the Wtsrv folder. 2. Right-click the Fpxpress.ini file, and then click Properties. 3. On the Security tab, click Permissions. 4. Click the Everyone group. 5. In the Type of Access area, click Change. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT Server version 4.0, Terminal Server Edition. Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400sp4 kbNTTermServSearch Version : winnt:4.0 SP4 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.