DOCUMENT:Q238250 25-JUN-2000 [sms] TITLE :SMSCliSvcAcct& May Be Used When Netware Redirector Is Installed PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0,2.0 SP1 OPER/SYS: KEYWORDS:kbClient kbSecurity kbServer kbsms200 kbsms200bug kbBindery kbCAP kbNDS kbOSNovell kbsm ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== Systems Management Server (SMS) clients that have the Novell intraNetWare client installed may make excessive calls to NetWare server(s) defined in the client's PATH statement. This may cause the NetWare server(s) to become unresponsive because of excessive traffic from the SMS clients. The clients use the SMSCliSvcAcct& account when connecting to these servers. WORKAROUND ========== To work around this behavior, use any of the following methods: - Remove mapped NetWare drives from the Windows NT PATH statement. - Enable the Guest account on the NetWare servers. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2. MORE INFORMATION ================ The SMSCliSvcAcct& account is a local administrative account on Windows NT-based SMS clients that is used by the Client service. This issue has been confirmed only to affect Windows NT 4.0 and Systems Management Server 2.0 with Service Pack 1 installed. Additional query words: prodsms ====================================================================== Keywords : kbClient kbSecurity kbServer kbsms200 kbsms200bug kbBindery kbCAP kbNDS kbOSNovell kbsms200sp2fix Technology : kbSMSSearch kbSMS200 kbSMS200SP1 Version : winnt:2.0,2.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.