DOCUMENT:Q239035 04-FEB-2000 [iis] TITLE :Err Msg: 550 Directory: Access Denied, Failed to Change Dir PRODUCT :Internet Information Server PROD/VER:winnt:5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Services version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When a user browses files and directories on an Internet Information Services 5.0 FTP Server using CuteFTP, an error message similar to the following may occur: 550 Directory: Access Denied Failed to Change Dir The error usually occurs when the user is attempting to download a "queued" file. CAUSE ===== This error is most often caused by an attempt to connect to the FTP site when the user does not have list permissions on the directory. RESOLUTION ========== To correct this problem, assign list and read permissions on the directories that the user (or the user's group) needs permissions to. MORE INFORMATION ================ For more information about setting directory and file permissions on FTP content, see the Windows 2000 Resource Kit and the Internet Information Services documentation. Additional query words: iis cuteftp ftp ====================================================================== Keywords : Technology : kbiisSearch kbiis500 Version : winnt:5.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.