DOCUMENT:Q240969 10-AUG-2001 [winnt] TITLE :NDIS May Not Return Proper Multicast Address List After a Reset PRODUCT :Microsoft Windows NT PROD/VER::4.0 SP4 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 SP4 - Microsoft Windows NT Server, Enterprise Edition version 4.0 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== After you quit a program (such as Network Monitor, from the Microsoft Systems Management Server CD-ROM) that resets the network adapter to turn off Promiscuous mode, the network adapter's registers for the multicast address appear to be cleared. A query to NDIS for OID_802_3_MULTICAST_LIST results in NDIS returning an empty list. However, the proper address list is actually still present in the network adapter and the empty list is being returned incorrectly. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack Additional query words: ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp4 kbWinNTS400sp4 kbWinNTS400search Version : :4.0 SP4 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.