DOCUMENT:Q241764 11-DEC-2001 [winnt] TITLE :No Terminal Server Uninstall Compatibility Script for Outlook 98 PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 SP4 OPER/SYS: KEYWORDS:kbtool kbui ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 SP4, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== After you uninstall Microsoft Outlook 98, the "Call Olk98Usr.cmd" entry still exists in the Usrlogn2.cmd file. CAUSE ===== This problem occurs because there is no uninstallation compatibility script for Outlook 98 in Windows NT Server, Terminal Server Edition. Note that this would normally be located in %WINDIR%\application compatibility scripts\uninstall folder. RESOLUTION ========== To resolve this problem, obtain and install the latest Service Pack for Windows NT 4.0 Terminal Server Edition. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : kbtool kbui Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400sp4 kbNTTermServSearch Version : winnt:4.0 SP4 Issue type : kbprb Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.