DOCUMENT:Q242115 10-AUG-2001 [winnt] TITLE :Computer Is Slow Locally But Is Normal Over Remote Connection PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use your Microsoft Windows NT 4.0-based computer locally, it may respond slowly. For example, Windows NT Explorer, Control Panel, Network Neighborhood, and so on, may take several minutes to start. However, your computer may respond normally over a remote connection. CAUSE ===== This behavior can occur if the Remote Procedure Call (RPC) service is not running. RESOLUTION ========== To resolve this issue, set the RPC service to Automatic, and then start the service: 1. In Control Panel, double-click Services. 2. In the Service box, click Remote Procedure Call (RPC) Service, and then click Startup. 3. Click Automatic, and then click OK. 4. Click Start. 5. Click Close to close the Services dialog box. Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.