DOCUMENT:Q242122 10-AUG-2001 [winnt] TITLE :Corrupted WINS database causes service to stop responding. PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start the Windows Internet Naming Service (WINS), the service may stop responding (hang). You cannot restart the service, and Event IDs 4224 and 4318 may appear in Event Viewer. CAUSE ===== This behavior can occur if the WINS database is damaged. RESOLUTION ========== To resolve this issue, back up the existing WINS database and its log files, and then build a new WINS database: 1. Create a backup folder (for example, WINS_Old), and then move the current contents of the WINS folder to the new backup folder. WINS is located in the %SystemRoot%\System32\WINS\ folder. 2. Set WINS to start automatically: a. In Control Panel, double-click Services. b. In the Service list, click WINS, and then click Startup. c. Click Automatic, click OK, and then click Close. d. Close Control Panel. 3. Restart your computer. WINS automatically starts and builds a new WINS database. Additional query words: windows nt server ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.