DOCUMENT:Q243171 25-JUN-2000 [sms] TITLE :Advertisements Are Received by Clients Outside the Collection PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug kbAdvertisement kbSoftwareDist kbsms200sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you create a new advertisement, one or more Systems Management Server (SMS) clients outside the targeted collection may receive the advertised program. CAUSE ===== This problem occurs when the SMS site server assigns an instruction file that was previously assigned to a client to another client. This condition occurs when advertisement instruction files are deleted from the SMS\Inboxes\Offerinf.box folder by the SMS Offer Manager component or manually. This deletion can occur when an advertisement is deleted and the corresponding instruction files are set to zero bytes in size. Later, SMS Offer Manager deletes the zero-byte files. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack WORKAROUND ========== Because the client's local .lkp file still indicates the name of the old instruction file, you must delete these files from the client's local %SystemRoot%\MS\SMS\Clicomp\Swdist32\CAP folder. To eliminate any potential for this problem, delete all of the files and folders in the CAP folder from all SMS clients. This forces the SMS client to rebuild this information from the data on the client access point (CAP). Because this behavior is associated with deleting an advertisement, you can also avoid the problem by not deleting advertisements. Instead of deleting an advertisement, you can disable an advertised program on the Advanced tab of the program's properties. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug kbAdvertisement kbSoftwareDist kbsms200sp2fix Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.