DOCUMENT:Q244132 08-MAY-2002 [winnt] TITLE :DNS Server Logs Event 453 or 7053 (Sendto Function Failed) PRODUCT :Microsoft Windows NT PROD/VER::4.0 SP4,4.0 SP5,4.0 SP6 OPER/SYS: KEYWORDS:kbWinNT400PreSP7Fix kbbpqfe1a ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 4.0 SP4, 4.0 SP5, 4.0 SP6, Terminal Server Edition - Microsoft Windows NT Server, Enterprise Edition versions 4.0 SP4, 4.0 SP5, 4.0 SP6 ------------------------------------------------------------------------------- SYMPTOMS ======== After you upgrade a Microsoft DNS-based server from Windows NT 4.0 Service Pack 3 to Service Pack 4, 5, or 6, the System event log may contain one of the following stop messages: Event ID: 453 DNS Server sendto () function failed. The data is in error. -or- Event ID: 7053 DNS Server sendto () function failed. The data is in error. CAUSE ===== This problem occurs because DNS encounters a referral to an invalid address for a name server. The referral resource record lists the IP address of the name server as 0.0.0.0. DNS cannot send a query to an invalid address and logs the error against the sendto function. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English-language version of this fix should have the following file attributes or later: Date Time Size File name Platform -------------------------------------------------- 11/22/99 12:50p 178,448 Dns.exe Intel 11/22/99 12:40p 299,280 Dns.exe Alpha NOTE: Before applying this hotfix replace the cache.dns: 1. Stop DNS service at c:\\system32\DNS. 2. Rename the cache.dns to cache.old. 3. Copy the cache.dns from the Sample folder to the DNS folder. 4. Restart the DNS service. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ns rr ====================================================================== Keywords : kbWinNT400PreSP7Fix kbbpqfe1a Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp6 kbWinNTSEnt400sp5 kbWinNTSEnt400sp4 kbWinNTS400search kbNTTermServ400sp4 kbNTTermServ400sp5 kbNTTermServ400sp6 kbNTTermServSearch Version : :4.0 SP4,4.0 SP5,4.0 SP6 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.