DOCUMENT:Q244959 10-MAR-2000 [sms] TITLE :Error Message Refreshing Report in SMS Administrator Console PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kb3rdparty kbtool kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to refresh a report in the SMS Administrator Console while you are designing or viewing the properties of the report in Crystal Info Reports Designer, you may receive the following error message: An error occurred communicating with APS CAUSE ===== This issue can occur if the report is already open or in use by another program such as Crystal Info Reports Designer. When the report file is open or in use, attempts to open or use the same report by another program (such as SMS Administrator Console) simultaneously are not permitted. RESOLUTION ========== To resolve this issue, do not view a report in two different programs at the same time. STATUS ====== This behavior is by design. MORE INFORMATION ================ The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodsms ====================================================================== Keywords : kb3rdparty kbtool kbsms200 kbsms200bug Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.