DOCUMENT:Q245195 08-AUG-2001 [winnt] TITLE :Event ID 12288 with Windows NT Server 3.51 PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use a computer running Microsoft Windows NT Server 3.51, Event Viewer may record event ID 12288, which indicates the Security Accounts Manager (SAM) is the source of the event. If the computer is a domain controller, it may stop authenticating user logon requests, and you may receive the following error message: Out of virtual memory. CAUSE ===== This behavior can occur if the paging file is too small or if it is severely fragmented. RESOLUTION ========== To resolve this issue, follow these steps: 1. Set the initial size and maximum size of the paging file to zero: a. In Control Panel, double-click System. b. Click Virtual Memory. c. In the Initial Size (MB) and Maximum Size (MB) boxes, type "0" (without the quotation marks). d. Click Set, and then click OK. e. Click OK when you receive a message about increasing the registry size limit. f. Click OK. g. When you are prompted, click Restart Now to restart the computer. h. Click OK when you receive a Limited Virtual Memory message. 2. Reset the initial size and maximum size of the paging file to the same size: a. Click Virtual Memory. b. In the Initial Size (MB) and Maximum Size (MB) boxes, type the same number for both sizes. c. Click Set, and then click OK. d. Click OK. e. When you are prompted, click Restart Now. Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT351search kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : winnt:3.51 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.