DOCUMENT:Q246785 25-JUN-2000 [sms] TITLE :SMS: SMSExec Components Report SQL Error Messages PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0,2.0 SP1 OPER/SYS: KEYWORDS:kbnetwork kbDatabase kbsms200 kbsms200bug kbsms200sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== SMS Executive Service components (threads) run for a short period of time and then begin to report SQL errors if they are unable to establish an SQL connection. One of the following error messages may be logged: General SQL Server error: Check messages from the SQL Server. CSqlCache::InternalGetConnection() - Waiting for SQL Connection (WaitForSingleObject()) RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack This issue is resolved in the latest service pack. To work around this issue, stop and restart the SMS Executive service. This should free all SQL connections being used by the SMS Executive threads. After you restart the SMS Executive service, the threads should be able to connect to SQL. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2. MORE INFORMATION ================ The hotfix for this article is dependent upon other developed fixes and you must install it as a complete package for compatibility. For additional information about the contents of this consolidated fix, click the article number below to view the article in the Microsoft Knowledge Base: Q253151 SMS: Systems Management Server 2.0 Dependency Package Additional query words: prodsms sql connection ====================================================================== Keywords : kbnetwork kbDatabase kbsms200 kbsms200bug kbsms200sp2fix Technology : kbSMSSearch kbSMS200 kbSMS200SP1 Version : winnt:2.0,2.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.