DOCUMENT:Q246991 13-JUN-2001 [sna] TITLE :Event 4097 Occurs When an Invalid Printer Type Is Entered in HPT PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0 (all SP),4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 U.S. SP1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0 SP1, 3.0 SP2, 3.0 SP3, 3.0 SP4, 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 U.S. SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== If an invalid printer type is manually entered in the Host Print Transform Printer Type User Interface, the print session stays pending, and the Application Event Log may record the following event: Event: 4097 Source: PPV5250 Description: Receive and Wait verb has completed with primary return code Dealloc Normal CAUSE ===== Host Print Transform (HPT) is a utility on the AS/400 that formats the data stream in an ASCII stream with embedded control characters to format the data to match the selected printer type. The printer type configured on the SNA Server computer is passed to the AS/400 in the ATTACH. RESOLUTION ========== Although it is possible to manually enter values, and required in SNA Server 3.0, the SNA Server 4.0 interface has a drop-down list box to select the printer type. Use the drop-down lest box instead of manual entry whenever possible. To view the HPT printer types, do the following: 1. Type WRKDEVD "printerDevicename" (without the quotation marks) at a command prompt. 2. Enter 2 to change the parameters. 3. Look for Host Print Transform= *Yes/No. The next line will be the device types. 4. Scroll down to the device types parameter and press the F4 key to select a list of devices. 5. Choose an appropriate printer device from the list, and then configure SNA Server to match. The change is NOT reflected back to the SNA Server Print Server. MORE INFORMATION ================ There are many other reasons that this event is posted. For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q222940 SNA 5250 Print Service (PPV5250) May Log Event 4097 In Error Q224825 Event 4097 Logged Continuously By 5250 Print Session The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3 kbSNAServ300SP2 kbSNAServ300SP4 Version : WINDOWS:3.0 (all SP),4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 U.S. SP1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.