DOCUMENT:Q247230 25-JUN-2000 [sms] TITLE :SMS: Multiple Advertisements to the Same Program/Package Do Not PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0,2.0 SP1 OPER/SYS: KEYWORDS:kbsms200bug kbsms200fix kbAdvertisement kbsms200sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you create multiple advertisements for the same program or package, 'run' status is only reported for the first advertisement. The remaining advertisements receive no run status at all. If the first advertisement is subsequently removed, 'orphan' status continues to be reported on it, and not for the remaining advertisements. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack CAUTION: Do not apply this hotfix if you have previously applied the Client Hotfix Bundle described in the following Microsoft Knowledge Base article (this hotfix is included in the bundle and reinstallation can cause client and/or site system problems): Q246527 SMS: Systems Management Server 2.0 Service Pack 1 Client Hotfix Bundle STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2. MORE INFORMATION ================ To install the hotfix, perform one of the following procedures: Using The Hotfix Installer -------------------------- i386 Platforms Only 1. Copy the hotfix directory structure to a share on your network. Q247230.exe is a Microsoft Windows Installer file that updates specific files on your site server. 2. Log on to your site server using an account with administrative privileges. 3. On the site server, close the SMS Administrator console. 4. Start Q247230.exe and follow the directions in the wizard. The file can be run in quiet mode using the /s switch. Manual Installation ------------------- 1. Stop the SMS_EXECUTIVE and SMS_SITE_COMPONENT_MANAGER services on the site server. 2. Copy the updated APASetup.exe file to the \Inboxes\Clicomp.src\Smsapm32\ folder. 3. Copy the updated Compver.ini file to the \Inboxes\Clicomp.src\Smsapm32 folder. 4. Copy the Smsapm32.exe file to the \Bin\ folder. 5. Start the SMS_SITE_COMPONENT_MANAGER and SMS_EXECUTIVE services. When the Client Access points and Logon points have been updated, the clients may be updated. NOTE: The default Client Configuration Installation Manager (CCIM) polling interval is 23 hours. Therefore, it may take up to 23 hours for the hotfixed files to be propagated to the clients. To speed up this process, you can stop and restart the SMS Client Service on each client. You can also create a software distribution for one of the Resource Kit tools Setevnt.exe or Cliutils.exe along with the appropriate parameter(s) to start a CCIM work cycle. For information on the proper syntax to use with these tools, see the Resource Kit documentation. Additional query words: prodsms apm offer ====================================================================== Keywords : kbsms200bug kbsms200fix kbAdvertisement kbsms200sp2fix Technology : kbSMSSearch kbSMS200 kbSMS200SP1 Version : winnt:2.0,2.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.