DOCUMENT:Q247378 31-JUL-2001 [iis] TITLE :HTTP/1.1 Error 403 - Access Forbidden PRODUCT :Internet Information Server PROD/VER:winnt:5.0 OPER/SYS: KEYWORDS:kbOSWin2000 kbiis500prod2web kbhttp403 kbProd2Web ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Services version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Following the submission of a GET request to a Web server, the Web server responds by sending the following error message to the client browser: HTTP/1.1 Error 403 - Access Forbidden CAUSE ===== The AccessPerm key for the object being requested exists in the metabase, but not in the file system. Presently there is no synchronization between the file system and properties in the metabase. RESOLUTION ========== You must manually synchronize the various properties in the metabase and File System. To do this, follow the instructions below. Option 1 1. Re-create the object in the file system. 2. Open the MMC and delete the object. 3. Open Windows Explorer and delete the object from the file system. Option 2 Use Adsutil.vbs to delete the metabase entry for the object in question. Additional query words: ====================================================================== Keywords : kbOSWin2000 kbiis500prod2web kbhttp403 kbProd2Web Technology : kbiisSearch kbiis500 Version : winnt:5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.