DOCUMENT:Q247923 27-JUL-2001 [sms] TITLE :SMS: Windows 95 Client Produces GPF When Remotely Administered PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbinterop kbnetwork kbClient kbMMC kbRemote kbSecurity kbServer kbsms200 kbsms200bug kb ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Microsoft Windows 95-based clients that are running Systems Management Server (SMS) 2.0 Service Pack 1 (SP1) may display a general protection (GP) fault if the client is remotely controlled by an administrator on a SMS 2.0 SP1-based server. CAUSE ===== When the Windows 95-based client is establishing a remote control session, Wuser32.exe searches for the Security.dll file on the client computer. Some third-party programs have their own Security.dll file that is found first because the program created an addition to the system path. This can cause the Windows 95-based client to become unstable. WORKAROUND ========== Remove the third-party program, or remove the entry in the path that the third-party program created. This entry is located in the registry or the Autoexec.bat file on Windows 95-based clients. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. Additional query words: prodsms ====================================================================== Keywords : kbinterop kbnetwork kbClient kbMMC kbRemote kbSecurity kbServer kbsms200 kbsms200bug kbsmsAdmin kbRemoteProg Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.