DOCUMENT:Q248032 31-JUL-2001 [iis] TITLE :Err Msg: Forbidden: Site Access Denied 403.8 PRODUCT :Internet Information Server PROD/VER:winnt:5.0 OPER/SYS: KEYWORDS:kbOSWin2000 kbiis500prod2web kbhttp4038 kbProd2Web ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Services version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you connect to a Web server using a Web browser, such as Microsoft Internet Explorer, you may receive the following error message: You are not authorized to view this page. You do not have permission to view this directory or page from the Internet address of your Web browser. Please try the following: If you believe you should be able to view this directory or page, please contact the Web site administrator by using the e-mail address or phone number listed on the file:// home page. HTTP 403.8 - Forbidden: Site access denied Internet Information Services CAUSE ===== This error occurs because the server has a list of DNS names that are not allowed to access the site, and the DNS name you are using is in this list. RESOLUTION ========== Have the Web site administrator remove your client's DNS name from the DNS restrictions on the IIS computer. To do this, open the properties on the Default Web Site or the Web site in question: 1. Click the Directory Security tab. 2. Under IP Address and Domain name restrictions, click Edit. 3. Select the domain name that you want to remove in the Restrictions box. 4. Click Remove. 5. Do this for each domain that you want to remove. NOTE: IP and Domain restrictions can also be set in the Master properties. You may have to perform the above steps under Master properties. To enter Master properties, right-click the server name in the Internet Services Manager and choose Properties. In the Master Properties box, click Edit. Additional query words: IIS 5 ====================================================================== Keywords : kbOSWin2000 kbiis500prod2web kbhttp4038 kbProd2Web Technology : kbiisSearch kbiis500 Version : winnt:5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.