DOCUMENT:Q248034 08-APR-2002 [iis] TITLE :IIS Error: 404.1 Web Site Not Found PRODUCT :Internet Information Server PROD/VER::5.0 OPER/SYS: KEYWORDS:kbOSWin2000 kbiis500 kbiis500prod2web kbhttp4041 kbProd2Web ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Services version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When attempting to connect to an Microsoft Internet Information Services (IIS) Web server, you may see the following error: The Web site cannot be found. The Web site you are looking for is unavailable due to its identification configuration settings. HTTP 404.1 - Web site not found Internet Information Services CAUSE ===== This error indicates that the Web site you are trying to access has an IP address that does not accept requests for the port on which this request came. RESOLUTION ========== Verify that you have the correct site name or IP address for the server. If you do have the correct information, ask the site administrator to check the following: 1. From the Internet Services Manager, open the properties for the Web site in question. 2. Under the Web Site tab, verify that the correct IP address and port are listed in the Web Server's Web Site Identification. 3. If multiple Identities are listed, attempt to connect using one of the identities listed and/or remove the extra identities from the site. Additional query words: IIS 5 ====================================================================== Keywords : kbOSWin2000 kbiis500 kbiis500prod2web kbhttp4041 kbProd2Web Technology : kbiisSearch kbiis500 Version : :5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.