DOCUMENT:Q248432 12-MAY-2000 [sms] TITLE :Inventory Based on String Occurrence in File Does Not Find Match PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 SP4 OPER/SYS: KEYWORDS:kbenv kbtool kbsms120bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install the hotfix that is listed in the following Microsoft Knowledge Base article, packages that are being inventoried based on a string occurrence in a file are no longer visible under PackagesPersonal Computer Properties in SMS Administrator: Q236913 Couldn't Open ISV MIF (ISV MIF FileName) CAUSE ===== This problem can occur because the updated inventory agent files (Inv32cli.exe and Invwin32.exe) from Q236913 causes this part of the inventory process to stop functioning. WORKAROUND ========== To work around this problem, use the Systems Management Server (SMS) 1.2 Service Pack 4 version (or earlier) of the Inv32cli.exe and Invwin32.exe files. To prevent the problem that is documented in Q236913, prevent Inv32cli.exe and Invwin32.exe from running at the same time by removing the calls to Invwin32.exe in the Smsls.bat and Runsms.bat files. NOTE: After you edit either the Smsls.bat or Runsms.bat file, the next time a service pack upgrade is performed on the site, the changes may be overwritten. Because of this, it is a good practice to keep a record of such changes. After the service pack upgrade is completed, re-evaluate if the change is necessary, and if it is, add them back. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2 Service Pack 4. Additional query words: prodsms IDMIF inventory ISVMIF ====================================================================== Keywords : kbenv kbtool kbsms120bug Technology : kbSMSSearch kbSMS120SP4 Version : winnt:1.2 SP4 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.