DOCUMENT:Q248474 10-AUG-2001 [winnt] TITLE :Windows NT Server Tools Overwrites Terminal Server Information PRODUCT :Microsoft Windows NT PROD/VER:WINDOWS:95; winnt:3.51,4.0 OPER/SYS: KEYWORDS:kbtool kbui win95 win98 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.51, 4.0 - Microsoft Windows NT Server version 4.0, Terminal Server Edition - Microsoft Windows 98 - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to modify Windows NT 4.0 Terminal Server user accounts from a Windows 98/95-based computer using a version of Windows NT Server Tools earlier than 4.0, the information in the Terminal Server Profile Path and the Terminal Server Home Folder Universal Naming Convention (UNC) boxes is overwritten. Also, you are unable to view the information in these boxes using any version of Windows NT Server Tools. CAUSE ===== This issue occurs because versions of Windows NT Server Tools earlier than 4.0 are not able to interpret the Terminal Server information used in the Security Accounts Manager (SAM) database. Because of this, the Windows NT Server Tool earlier than 4.0 overwrites the information. RESOLUTION ========== To resolve this issue, you must use the Windows NT 4.0, Terminal Server Edition Server Tools to modify Windows NT 4.0 Terminal Server user accounts. The Windows NT 4.0, Terminal Server Edition Server Tools are located in the Clients\Srvtools\Win95 folder of the Windows NT 4.0, Terminal Server Edition CD-ROM. STATUS ====== This behavior is by design. MORE INFORMATION ================ To install Windows NT 4.0, Terminal Server Edition Server Tools on a computer running Windows 98/95: 1. Verify that your Windows 98/95 computer has at least 3.0 megabytes (MB) of free disk space on the hard disk where Windows is installed. 2. Click Start, point to Settings, and then click Control Panel. 3. Double-click Add/Remove Programs, click the Windows Setup tab, and then click Have Disk. 4. In the Install From Disk dialog box, click Browse under the "Copy manufacturer's files from" box, select the Clients\Srvtools\Win95 folder name, and then click OK. NOTE: This folder contains the client-based Network Administration Tools files, and there must be a Srvtools.inf file in this folder. 5. Click Windows NT Server Tools, and then click Install. The Windows NT 4.0, Terminal Server Edition Server Tools are installed in a folder called Srvtools on the Windows 98/95 computer boot drive. 6. Add the Srvtools folder to the path command in the Autoexec.bat file. 7. Restart your computer. NOTE: Windows NT 4.0 Server Tools do not permit you to view or modify the Terminal Server Profile Path and the Terminal Server Home Folder boxes in the SAM database, but they do not overwrite the information in these boxes. However, it is recommended that you use the Windows NT 4.0, Terminal Server Edition Server Tools that permit you to view and modify this information. Additional query words: ====================================================================== Keywords : kbtool kbui win95 win98 Technology : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbNTTermServ400 kbNTTermServSearch kbWinNTS351search kbWin95search kbWin98search kbZNotKeyword3 kbWin98 Version : WINDOWS:95; winnt:3.51,4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.