DOCUMENT:Q248703 08-AUG-2001 [winnt] TITLE :Multiple Separator Pages with Win95 Client and NT4 Print Server PRODUCT :Microsoft Windows NT PROD/VER:WINDOWS:95; winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you print from a Microsoft Windows 95-based client computer to a Microsoft Windows NT 4.0-based print server, multiple separator pages may show up in the queue and in the print output, although neither the client nor the server is configured to use extra separator pages. CAUSE ===== This behavior can occur when you run McAfee VirusScan 95 version 2.x on the Windows 95-based client. RESOLUTION ========== To resolve this issue, upgrade the Windows 95-based client to McAfee VirusScan 95 version 3.0 or later. To work around this behavior, disable use of separator pages on both the client and the print server. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWin95search kbZNotKeyword3 Version : WINDOWS:95; winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.