DOCUMENT:Q250985 17-DEC-2001 [winnt] TITLE :PRB: Missing Product Key in the "Unattend" Answer File PRODUCT :Microsoft Windows NT PROD/VER::2000 OPER/SYS: KEYWORDS:kbsetup kbOPK kbDSupport kbSBK ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 2000 Advanced Server - Microsoft Windows 2000 Server - Microsoft Windows 2000 Professional ------------------------------------------------------------------------------- SYMPTOMS ======== If you click the Fully Automated option on the User Interaction page of the Windows 2000 Setup Manager Wizard, you are not prompted for the ProductID value, which is included under the [UserData] section of the Answer file (Unattend.txt). The following error message is displayed during a GUI-mode Setup because of the missing ProductID value: Unattended Setup is unable to continue because a Setup parameter specified by your system administrator or computer manufacturer is missing or invalid. Setup must therefore ask you provide this information now. Once you have furnished the required information, unattended Setup operation will continue. CAUSE ===== The ProductID value is missing under the [UserData] section of the Answer file (Unattend.txt). RESOLUTION ========== If you select the Fully Automated option on the User Interaction page of the Windows 2000 Setup Manager Wizard, you must manually add the ProductID value under the [UserData] section of the Winnt.sif file by using a text editor. This is necessary to fully automate the installation of Windows 2000. For example: Unattend.Txt [UserData] ProductID=XXXXX-XXXXX-XXXXX-XXXXX-XXXXX If you want users to type the Product ID manually, change the install mode from: UnattendMode=FullUnattended to: UnattendMode=DefaultHide When the UnattendMode parameter is set to FullUnattended, you must include all setup parameters in the Unattend.txt file, and you must provide a value for each setup parameter. When the UnattendMode parameter is set to DefaultHide, the installation program uses the setup parameter values that are listed in the Unattend.txt file. If a value for a setup parameter is missing from the Unattend.txt file, the installation program displays the error message that is described in the "Symptoms" section of this article, and then waits for the user to type the required information. STATUS ====== Microsoft has confirmed this to be a bug in the Microsoft products listed at the beginning of this article. REFERENCES ========== For more information on Windows 2000 preinstallation and preinstallation tools, refer to the following Windows 2000 OPK User's Guide Web site: http://oem.microsoft.com/general/techsupp/Win2000_opk.asp Additional query words: OPK pid RIS RipRep ====================================================================== Keywords : kbsetup kbOPK kbDSupport kbSBK Technology : kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbWinAdvServSearch Version : :2000 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.