DOCUMENT:Q251063 24-MAR-2002 [iis] TITLE :Password Change Notification Incorrectly Notifies Accounts PRODUCT :Internet Information Server PROD/VER::4.0,5.0 OPER/SYS: KEYWORDS:kbWinNT400PreSP7Fix kbWin2000SP2Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server version 4.0 - Microsoft Internet Information Services version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Clients may be redirected to the Password change .htr page, stating that their password is about to expire in (x) # of days, even though these accounts have the Password does not expire option set. This includes the local or domain administrator accounts. This problem only happens when BASIC authentication is used. This issue has also occurred with accounts that do not have the Password does not expire option set, and the password is not about to expire. CAUSE ===== A pointer containing the last users expiration information is not always cleared for the next request. All other account information is correctly updated. WORKAROUND ========== To workaround this issue, use NTLM instead of Basic authentication. RESOLUTION ========== IIS 4.0 ------- The English version of this fix should have the following file attributes or later: Date Time Version Size File name Platform ------------------------------------------------------------- 12/16/1999 4:40:51 4.2.735.1 185,248 Infocomm.dll (x86) 12/16/1999 4:41:48 4.2.735.1 38,256 Ssinc.dll (x86) 12/16/1999 4:41:57 4.2.735.1 25,360 Sspifilt.dll (x86) 12/16/1999 4:41:32 4.2.735.1 228,464 W3svc.dll (x86) 12/16/1999 4:40:33 4.2.735.1 303,888 Infocomm.dll (alpha) 12/16/1999 4:41:29 4.2.735.1 60,176 Ssinc.dll (alpha) 12/16/1999 4:41:35 4.2.735.1 39,696 Sspifilt.dll (alpha) 12/16/1999 4:41:16 4.2.735.1 384,272 W3svc.dll (alpha) IIS 5.0 ------- To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, please see the following article in the Microsoft Knowledge Base: Q260910 How to Obtain the Latest Windows 2000 Service Pack Date Time Version Size File name Platform --------------------------------------------------------------------- 10/24/2000 3:17:26 5.0.2195.2550 244,496 Infocomm.dll (x86) STATUS ====== Microsoft has confirmed this to be a problem in Internet Information Server 4.0 and Internet Information Services 5.0. Additional query words: ====================================================================== Keywords : kbWinNT400PreSP7Fix kbWin2000SP2Fix Technology : kbiisSearch kbiis500 kbiis400 Version : :4.0,5.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.