DOCUMENT:Q251382 08-AUG-2001 [winnt] TITLE :PPTP Connection Does Not Transfer Any Data over the Connection PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you connect to a PPTP server, you may not be able to transfer any data over the connection. CAUSE ===== This issue can occur if all of the following statements are true: - The PPTP server is running Windows NT 4.0 Service Pack 5 or later. - The PPTP client is running Windows NT 4.0 Service Pack 4 or earlier. - The client password includes the German "Paragraph" sign (ANSI 167), also referenced as "Section Sign" symbol. - You are forcing data encryption over the connection. RESOLUTION ========== To resolve this issue, upgrade the client computer to use Microsoft Windows NT 4.0 Service Pack 5 or later. To work around this issue, change the password. Do not use the German "Paragraph" sign in your password. STATUS ====== Microsoft is researching this problem and will post more information here in the Microsoft Knowledge Base when it becomes available. Additional query words: encryption PPTP ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.